On this page you will find comprehensive answers to our clients’ frequently asked questions. If you can’t find the answer you’re looking for click on this link to contact us.
The tour is available everyday at 9:30am plus additional tours are sometimes scheduled during the summer and holiday periods. Reservations are required with 48 hours advance notice.
Regular=$35.00; Seniors (62+) =$30.00; Students (with valid ID) =$30.00; Group of 8 to 12=$20.00; Group of 13 to 18=$17.00; Group of 19 to 24=$15.00; Children (12 & under)=Free, site will not receive a headset.
We accept groups of 8 people or more at the discounted rate of $20 or less per person. For groups of 8, pilule please call us at 212-997-5004. We can customize Your Group Tour for your schedule and needs.
Walkin’ Broadway no longer uses paper tickets. When you arrive for your tour please give the guide your booking number or the name used to make the reservation.
We don’t require confirmation since your booking is considered confirmed the moment it is made. You will receive an email confirmation.
We’ll be more than happy to accommodate you for a different date or time, as long as we have availability. You can change your booking by clicking on the orange ‘view/change booking’ button in the email you received at the time of booking, as long as it is within 72 hours of the originally booked tour. After 72 hours, please call us at 212-997-5004.
Yes, but any cancellation must be made at least 72 hours before the tour. For cancellations after 72 hours we cannot refund your ticket, so please try to reschedule instead. If you reschedule, you will not be charged extra.
Within 72 hours of your scheduled tour time, your full ticket price becomes nonrefundable. However, we encourage you to reschedule by calling us at 212-997-5004. Please keep in mind tours will be rescheduled pending availability, and your preferred time may not be available. In case of rain or other weather, the Walkin’ Broadway Tour will not be cancelled unless for extreme weather conditions. If the tour is cancelled due to extreme weather, you will be notified and allowed to either refund your ticket or reschedule pending availability. Limited umbrellas are available in case of rain.
You must call in advance and confirm that there is a tour confirmed for that day and space is available. You can purchase your tickets at St. Malachy’s Actors’ Chapel based on availability. Last- minute tickets can only be bought with cash from the guide if there are spaces available.
Tours are available in English and in Spanish. The recorded audio interviews are only in Engligh. To reserve a Spanish tour, please call 212-997-5004. Minimum price for a Spanish tour is $120 total for 1 to 4 people. For 4 or more people the price is $35 per ticket.
The tour begins and ends at the Actors’ Chapel at 239 West 49th Street, between Broadway and 8th Avenue.
Please arrive 10 minutes prior to your scheduled tour.
We only ask for your credit card details as a security – you will not be charged unless you fail to appear at the scheduled tour time without prior cancellation, in which case you will be charged the retail rate of $35.00 per ticket. You may cancel by 72 hours before your tour with no charge what so ever by calling (212)-997-5004.